The community is a place to share your thoughts and experiences (positive and negative) with other customers. The following guidelines explain what's allowed and not allowed. By using community features, you agree to Amazon's Conditions of Use and Privacy Notice. You also agree to follow these guidelines, which Amazon update from time to time. Community features include:
- Reviews (including star ratings)
- Questions and answers
- Helpful votes
- Lists and registries
- Profile pages
- Amazon Follow
- #FoundItOnAmazon
- Amazon digital and device forums
- Reports of violations
What the guidelines apply to
- Actions you take, including:
- Sharing text, photos, videos, links
- Marking a review as "helpful"
- Interactions with other community members and Amazon
The guidelines don't apply to content in products or services sold on Amazon (example: content of a book).
Who can participate
If you have an Amazon account, you can:
- Create and update shopping lists, wish lists, and registries
- Update your profile page
- Participate in digital and device forums
To do any of the following, you need to have spent at least INR 1500 on Amazon.in using any valid payment method for orders delivered in the past 12 months:
- Create reviews (including star ratings)
- Answer customer questions
- Submit helpful votes
- Create idea lists
- Follow other contributors
Promotional discounts don't count towards the INR 1500 minimum spending requirement.
What's not allowed
Seller, order, and shipping feedback
We don't allow reviews or questions and answers that focus on:
- Sellers and the customer service they provide
- Ordering issues and returns
- Shipping and packaging
- Product condition and damage
- Shipping cost and speed
Why not? Community content is meant to help customers learn about the product itself, not someone's individual experience ordering it. That said, we definitely want your feedback about sellers and packaging, just not in reviews or questions and answers.
Comments about pricing and availability
It's OK to comment on price if it's related to the product's value. Example: "For only INR 2000, this blender is really great."
Pricing comments related to someone's individual experience aren't allowed. For example, don't compare the price of the same product at different stores: "Found this here for INR 500 less at my local store."
These comments aren't allowed because they aren't relevant for all customers.
Some comments about availability are OK. For example, you can discuss formats that haven't been released yet: "I wish this book was also available in paperback."
However, we don't allow comments about availability at a specific store. Again, the purpose of the community is to share product-specific feedback that's relevant to all other customers.
Content written in unsupported languages
To ensure that content is useful, we only allow it to be written in the supported languages of the Amazon site where it will appear. For example, we don't allow reviews written in French on Amazon.in, which only supports English, Hindi, Tamil, Telugu, Kannada, Malayalam, Bengali, and Marathi. Some Amazon sites support multiple languages, but content written in a mix of languages isn't allowed.
Learn which languages are supported on this Amazon site.
Repetitive text, spam, pictures created with symbols
We don't allow contributions with distracting content and spam. This includes:
- Repetitive text
- Nonsense, gibberish
- Content that's just punctuation or symbols
- ASCII art (pictures created with symbols and letters)
Private information
Don't post content that invades others' privacy or shares your own personal information. This includes:
- Phone number
- Email address
- Mailing address
- License plate
- Data source name (DSN)
- Order number
Profanity, harassment
It's OK to question others' beliefs and expertise, but be respectful. We don't allow:
- Profanity, obscenities, name-calling.
- Harassment, threats.
- Attacks on people you disagree with.
- Libel, defamation, or inflammatory content.
- Drowning out others' opinions. Don't post from multiple accounts or coordinate with others.
OK to comment on price if it's related to the product's value. Example: "For only INR 2000, this blender is really great."
Pricing comments related to someone's individual experience aren't allowed. For example, don't compare the price of the same product at different stores: "Found this here for INR 500 less at my local store."
These comments aren't allowed because they aren't relevant for all customers.
Some comments about availability are OK. For example, you can discuss formats that haven't been released yet: "I wish this book was also available in paperback."
However, we don't allow comments about availability at a specific store. Again, the purpose of the community is to share product-specific feedback that's relevant to all other customers.
External Links
We allow links to other products on Amazon, but not to external sites. Don't post links to phishing or other malware sites. We don't allow URLs with reference.
Hate speech
It's not allowed to express hatred for people based on characteristics like:
- Race
- Ethnicity
- Nationality
- Gender
- Gender identity
- Sexual orientation
- Religion
- Age
- Disability
It's also not allowed to promote organizations that use such hate speech.
Sexual content
We still don't allow profanity or obscene language. We also don't allow content with nudity or sexually explicit images or descriptions.
External Links
We allow links to other products on Amazon, but not to external sites. Don't post links to phishing or other malware sites. We don't allow URLs with referrer tags or affiliate codes.
Ads, conflicts of interest, promotional content
We don't allow content if its main purpose is to promote a company, website, author, or special offer. We also don't allow people to create, edit, or post content about their own products or services. The same goes for products and services offered by:
- Friends
- Relatives
- Employers
- Business associates
- Competitors
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